2 min read

Our Commitment to Excellent Customer Service

By Celero Commerce on Apr 5, 2023 4:17:20 PM

At Celero, we are more than just FinTech solutions–we are here to support you and your business. Here are a few reasons why our customer support team will help achieve your business’s goals.

Customer Satisfaction

Other FinTech vendors will just sell you products, but at Celero, we provide high-tech solutions accompanied by continuous customer support to ensure your satisfaction. Our team of technology experts can walk you through each software and every device, so you and your employees can feel comfortable with day-to-day operations. Your success is our goal; with easy software integration and fast payment processing, you will be well-equipped to handle any business transaction. 

Our new Celero Partner Support Team is composed of 14 highly trained professionals to assist you at any step of the way. The purpose of our new support program is to provide merchants with real-time, top-notch support that they can rely on. It completes our promise of a high-tech, high-touch experience for complete customer satisfaction. We are dedicated to implementing seamless payment processing and sales strategy that suits the needs of each unique client. 

The Partner Support Team can be reached at (615) 376-7878 from 9 a.m. to 9 p.m. ET, Monday through Friday.

Feel free to reach out with any questions, concerns, technical issues, or difficulties with your FinTech solutions.

Our Services

We offer a variety of solutions for merchants looking to streamline their operations. Our credit & debit card processing can be customized to create the perfect for your business. Choose from complete POS systems, mobile payments, virtual terminals, contactless payments, EMV/NFC compatibility, and more. Giving your customers payment flexibility is perfect for enhancing the customer experience.

Merchants can also benefit from our gift card and loyalty programs. Our team will set your business up with multifunctional, easy-to-reload cards for customers to make purchases and track rewards. You can offer electronic gift cards as well to make the rewards program inclusive for all. These programs are great for building brand loyalty and for simplifying the payment process.

If you are fed up with handling payroll, Celero offers a full-service payroll program that will save you time and money. For only $46 per month, free set-up, and zero annual filing fees, you can have access to unlimited payroll, time off accrual, and automatic tax filing. Our payroll services also come with a free employee portal for employees to access pay stubs and tax documents. You can have your employees paid in two easy steps; enter work hours and wages, approve the payroll, and you’re done!

More About Celero

Don’t worry, we have financial institutions covered too. With our BankMax program and customized partner programs, we can help you grow your portfolio of commercial depositors and cater to the specific needs of your customers. If you have any further questions about our services or our customer support, please contact us today.

Celero Commerce

Written by Celero Commerce